Privacy Policy

Last updated: July 2026

OuterMark ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information we collect

We may collect the following types of information:

• Personal information: name, email address, phone number, billing and shipping address, and order history when you place an order or create an account.
• Payment information: payments are processed by Verifone 2Checkout on a secure hosted page. We do not store your full card number.
• Account information: if you sign in with email or a third-party provider, we store your email and profile details needed to manage your account.
• Communications: messages you send via our contact form or customer support channels.
• Usage data: IP address, browser type, pages visited, and referring URLs collected automatically through cookies and analytics.

How we use your information

• Process and fulfil orders, including shipping and customer support
• Send order confirmations, shipping updates, and service-related emails
• Respond to inquiries and provide customer care
• Improve our website, products, and shopping experience
• Detect and prevent fraud or unauthorised transactions
• Comply with legal obligations

Cookies & analytics

We use cookies and similar technologies to remember preferences, keep your session active, and understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Third-party services

We share information with trusted service providers who assist us in operating our business, including:

• Payment processing (Verifone 2Checkout)
• Shipping and logistics partners
• Analytics and performance monitoring
• Authentication providers

These providers are contractually obligated to use your data only for the services they provide to us.

Data retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us using the details on our Contact page.

Children's privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact us

Questions about this Privacy Policy? Visit our Contact page.