Frequently Asked Questions

Find answers to common questions about sizing, leather care, shipping, returns, and custom measurements. If you cannot find what you need, contact us.

Orders & shipping

• How long does delivery take? Orders are processed within 1–3 business days. Delivery typically takes 5–10 business days depending on destination.
• Do you ship worldwide? Yes — we offer free worldwide shipping on all orders.
• How do I track my order? Use the tracking link in your confirmation email or visit Track Order.

Sizing & fit

• How do I choose my size? Use our Size Guide and compare your body measurements to the chart.
• What is Made to Measure? A custom sizing option available on product pages for a tailored fit.

Returns

• What is your return window? Unworn items in original packaging may be returned within 30 days of delivery.
• How do I start a return? Contact us via the Contact page with your order number.